Cancellation Policy

Shared tours: cancellations made within 48 hours of departure, no-shows and late arrivals are not refundable. Earlier cancellations receive a full refund.

Private charters: cancellations within 14 days are not refundable; cancellations 15–29 days before departure receive a 50% refund; cancellations at least 30 days before departure receive a 65% refund.

If HYPAFAMILY cancels because of weather or a technical issue, customers will be offered an alternative date or a full refund.